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Havok Designs ships using USPS First Class Mail or Priority Mail Flat Rate service. I have found that USPS's shipping costs are the cheapest comparatively. If you prefer another carrier, contact me to revise shipping costs. Costs vary per size of piece. I carefully wrap and inspect each order prior to shipping. Orders will ship within five to seven days of received payment. Please allow at least 1-2 weeks for custom orders. Don't hesitate to contact me with any shipping questions you may have. Gift Wrapping is available upon request.
P R O C E S S I N G: Any purchases made prior to 5 pm EST, USA will be processed that day. Any purchases made after 5 pm EST, USA will be processed on the following business day.
M A D E T O O R D E R: Please allow up to two weeks for the creation of Custom Made to Order items prior to shipment, however most take about 4-6 business days. Feel free to contact me regarding a specific items turn-around time, or if you need the item to be created more quickly and I will do my best to fulfill your needs. Once a custom order has been purchased and created, I cannot cancel the sale. Unless the item arrives defective or the design/item is not as agreed upon by customer and seller, no cancellation or refunds will be given of any kind. Please contact me with any questions regarding this issue.
C U S T O M L I S T I N G S: I do NOT renew or relist custom listings. If you have a custom listing that has expired or is now deactivated and you are ready to purchase, please contact me to renew the listing.
C O M B I N E D S H I P P I N G: Any items I feel can be combined in shipping I have noted in the column "With Other Item" on the products' listing. Other items I feel may be damaged during shipping I did not change the price in the "With Other Item" column. However, if you are interested in purchasing more than one item, please let me know so I can figure out the best and most cost efficient shipping method.
I N T E R N A T I O N A L B U Y E R S: For International orders and shipments I am not allowed to collect or bill customs fees, duties, or tariffs. These charges (if applicable) are not included in either the purchase or shipping costs of our items and are the buyers' responsibility. I value all of my work at the purchase price of that item.