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For refunds, returns, or exchanges, contact me within two weeks of confirmed delivery for a full refund (less shipping cost) or for an exchange or return to be honored. Buyers are responsible for return shipping costs. If product is received damaged, please contact me immediately to handle the case. As always, please contact me with any questions or concerns. I want to make you happy with my work and enjoy it as best as possible, so please do contact me with any concerns or problems so I can do my best to make it right.
C A N C E L I N G O R D E R S: Havok Designs will NOT cancel custom orders that have been fulfilled since those pieces cannot be resold to the public. For non-custom orders, please contact me to discuss any details.